SalesFocus Solutions Customer Privacy Policy
Phoenix American SalesFocus Solutions, Inc. ("SalesFocus Solutions") Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by SalesFocus Solutions anytime you interact with SalesFocus Solutions, such as when you visit our website, when you purchase SalesFocus Solutions products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at SalesFocus Solutions, and we go to great lengths to protect it.
Why we collect personal information
We collect your contact information (e.g. name, title, organization, email address and telephone numbers) because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.
Please notify us if you do not want SalesFocus Solutions to keep you up to date with SalesFocus Solutions news, software updates and the latest information on products and services.
What information we collect and how we may use it
There are a number of situations in which your personal information may help us give you better products. For example:
• We collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them.
• We may use contact information to provide products that you have requested as well as to respond to your requests for information about SalesFocus Solutions’s products.
When we disclose your information
SalesFocus Solutions takes your privacy very seriously. SalesFocus Solutions does not sell or rent your contact information to other marketers.
Within the SalesFocus Solutions Group
To help us provide superior service, your contact information may be shared with legal entities within the SalesFocus Solutions group who will take steps to safeguard it in accordance with SalesFocus Solutions’s privacy policy.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
SalesFocus Solutions takes precautions — including administrative, technical, and physical measures — to safeguard your contact information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
Cookies and other technologies
As is standard practice on many corporate websites, SalesFocus Solutions’s website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.
If, however, you prefer not to enable cookies, please contact us, and we can explain step by step how you can disable cookies. Please note that certain features of the SalesFocus Solutions website will not be available once cookies are disabled.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. SalesFocus Solutions will not use the information collected to market directly to that person.
In some of our email messages we use a “click-through URL” linked to content on the SalesFocus Solutions website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
In addition we use pixel tags — tiny graphic images — to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site.
Pixel tags also enable us to send email messages in a format customers can read. And they tell us whether emails have been opened to ensure that we’re sending only messages that are of interest to our customers. We store all of this information in a secure database located in San Rafael, California, in the United States.
Our companywide commitment to your privacy
As we said, SalesFocus Solutions takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to SalesFocus Solutions employees and strictly enforce privacy safeguards within the company. In addition, SalesFocus Solutions supports industry initiatives to preserve privacy rights on the Internet and in all aspects of electronic commerce.
International users
SalesFocus Solutions abides by the safe harbor framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union. SalesFocus Solutions’s website has links to the sites of other companies. SalesFocus Solutions is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies. SalesFocus Solutions may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy. Phoenix American SalesFocus Solutions, Inc., 2401 Kerner Boulevard, San Rafael, California, USA, 94901 Last updated July 9, 2007 © 2007 Phoenix American SalesFocus Solutions, Inc. All rights reserved.
Phoenix American SalesFocus Solutions, Inc. ("SalesFocus Solutions") Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by SalesFocus Solutions anytime you interact with SalesFocus Solutions, such as when you visit our website, when you purchase SalesFocus Solutions products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at SalesFocus Solutions, and we go to great lengths to protect it.
Why we collect personal information
We collect your contact information (e.g. name, title, organization, email address and telephone numbers) because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.
Please notify us if you do not want SalesFocus Solutions to keep you up to date with SalesFocus Solutions news, software updates and the latest information on products and services.
What information we collect and how we may use it
There are a number of situations in which your personal information may help us give you better products. For example:
• We collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them.
• We may use contact information to provide products that you have requested as well as to respond to your requests for information about SalesFocus Solutions’s products.
When we disclose your information
SalesFocus Solutions takes your privacy very seriously. SalesFocus Solutions does not sell or rent your contact information to other marketers.
Within the SalesFocus Solutions Group
To help us provide superior service, your contact information may be shared with legal entities within the SalesFocus Solutions group who will take steps to safeguard it in accordance with SalesFocus Solutions’s privacy policy.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
SalesFocus Solutions takes precautions — including administrative, technical, and physical measures — to safeguard your contact information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
Cookies and other technologies
As is standard practice on many corporate websites, SalesFocus Solutions’s website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.
If, however, you prefer not to enable cookies, please contact us, and we can explain step by step how you can disable cookies. Please note that certain features of the SalesFocus Solutions website will not be available once cookies are disabled.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. SalesFocus Solutions will not use the information collected to market directly to that person.
In some of our email messages we use a “click-through URL” linked to content on the SalesFocus Solutions website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
In addition we use pixel tags — tiny graphic images — to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site.
Pixel tags also enable us to send email messages in a format customers can read. And they tell us whether emails have been opened to ensure that we’re sending only messages that are of interest to our customers. We store all of this information in a secure database located in San Rafael, California, in the United States.
Our companywide commitment to your privacy
As we said, SalesFocus Solutions takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to SalesFocus Solutions employees and strictly enforce privacy safeguards within the company. In addition, SalesFocus Solutions supports industry initiatives to preserve privacy rights on the Internet and in all aspects of electronic commerce.
International users
SalesFocus Solutions abides by the safe harbor framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union. SalesFocus Solutions’s website has links to the sites of other companies. SalesFocus Solutions is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies. SalesFocus Solutions may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy. Phoenix American SalesFocus Solutions, Inc., 2401 Kerner Boulevard, San Rafael, California, USA, 94901 Last updated July 9, 2007 © 2007 Phoenix American SalesFocus Solutions, Inc. All rights reserved.